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Customer Service for Our Gamma Detection Devices

Neoprobe works with our global marketing and distribution partners to provide outstanding service to our customers. Service and repair inquiries or requests for spare parts related to our neo2000 gamma detection systems purchased in all global territories except Japan should be coordinated through the Ethicon Endo-Surgery, Inc. representative (or Johnson & Johnson affiliate) responsible for your territory. For units purchased through Century Medical, Inc. (CMI) in Japan, inquires should initially be directed to your CMI representative. Contact information related to Ethicon and CMI may be found below.

Contact Information for ALL TERRITORIES EXCEPT JAPAN:

Ethicon Endo-Surgery, Inc.
A Johnson & Johnson Company
4545 Creek Rd.
Cincinnati, OH 45242
1-800-USE ENDO (873-3636)
or 513-337-8901 (Outside the U.S.)

Email: customersupport@eesus.jnj.com
Normal Business Hours: 8:00 - 5:00 (Eastern U.S.)

Contact Information for CMI in JAPAN:
Century Medical,Inc.
1-6-4 Ohsaki, Shinagawa-ku,
Tokyo,141,Japan
Phone:81/3/3491/1552
FAX.:81/3/3491/0577
Email:
postmaster@cmi.co.jp

 
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